Privacy Policy – EarthySnax

Effective Date: 1 November 2026
Website: https://www.earthysnax.com/

At EarthySnax, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, register an account, place an order, or contact us, we may collect the following information:

Personal Information:

  • Full Name
  • Email Address
  • Mobile Number
  • Billing Address
  • Shipping Address
  • Other information voluntarily provided through contact forms.

Order Information:

  • Products purchased
  • Order details and transaction references
  • Payment status
  • Delivery and shipping information.

Technical Information:

  • IP Address
  • Browser Type
  • Device Information
  • Website Usage Data
  • Cookies and browsing activity.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To process and deliver your orders.
  • To manage payments and transactions.
  • To provide order confirmations and shipping updates.
  • To respond to customer inquiries and support requests.
  • To improve our website, products, and shopping experience.
  • To send promotional offers, discounts, and product updates where permitted.
  • To prevent fraudulent transactions and unauthorized activities.
  • To comply with applicable legal and regulatory requirements.

3. Payment Information

EarthySnax may offer online payment options through third-party payment gateways.

All online payments are processed through the respective payment service providers. We do not intend to store or directly collect your complete debit card, credit card, UPI PIN, or banking passwords on our website.

Payment information is handled according to the privacy and security policies of the respective payment providers.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember items added to your shopping cart.
  • Maintain your shopping session.
  • Understand website traffic and visitor behavior.
  • Improve website functionality and performance.
  • Provide a better and more personalized shopping experience.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionalities.

5. Sharing of Personal Information

We do not sell or rent your personal information to third parties.

However, we may share necessary information with trusted third-party service providers to operate our business, including:

  • Payment Gateway Providers for processing payments.
  • Shipping and Logistics Partners for delivering orders.
  • Website Hosting and Technical Service Providers.
  • Analytics and Marketing Service Providers, where applicable.
  • Government Authorities or Legal Agencies when required by law.

Such information is shared only to the extent necessary for the relevant purpose.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

Although we make reasonable efforts to safeguard your information, no online platform or electronic transmission method can guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfil your orders and provide services.
  • Maintain business and transaction records.
  • Resolve customer complaints and disputes.
  • Meet applicable legal, tax, and regulatory obligations.

When personal information is no longer required, we take reasonable steps to delete or anonymize it, subject to applicable legal requirements.

8. Your Privacy Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate information.
  • Request deletion of personal information where legally permissible.
  • Withdraw consent for optional marketing communications.
  • Raise concerns regarding the processing of your personal information.

To exercise these rights, please contact us using the details provided below.

9. Third-Party Websites

Our website may contain links to third-party websites, payment gateways, or external services.

EarthySnax is not responsible for the privacy practices, content, or security of these external websites. We recommend reviewing their respective Privacy Policies before sharing personal information.

10. Children’s Privacy

Our website and services are not intentionally directed towards children under the age of 18 without appropriate parental or guardian involvement.

We do not knowingly collect personal information directly from children without appropriate consent. If we become aware that such information has been collected improperly, we will take reasonable steps to address the matter.

11. Marketing Communications

We may occasionally send promotional emails, SMS, or WhatsApp messages regarding new products, special offers, discounts, and updates, where permitted by applicable law and based on your preferences or consent.

You can opt out of promotional communications at any time by contacting us or using the unsubscribe option where available.

Please note that you may still receive essential transactional communications related to your orders.

12. Changes to This Privacy Policy

EarthySnax reserves the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, website functionality, or applicable laws.

Any changes will be published on this page along with the updated effective date.

We encourage visitors to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

EarthySnax

Address: Dhanbad, Jharkhand – 826001, India

Contact Numbers:

  • 9988115552
  • 9060911958

WhatsApp: 9988115552

Email: [email protected]

Website: https://www.earthysnax.com/

We will make reasonable efforts to address your privacy-related concerns in accordance with applicable laws.

Thank you for trusting EarthySnax.

Pure Goodness. Premium Choices. Everyday Joy.